Return Policy

RETURN POLICY FOR BAMBOO UKULELES SOLD ONLINE

If you are not satisfied with your purchase for any reason, you may contact Bamboo to return it for a refund of the purchase price within 30 days of receiving the product.

Unsolicited returns to Bamboo Ukuleles. or any of its authorized dealers will not be accepted.

You have 10 days from the date of receiving the instrument to report any cosmetic issues or shipping damage such as dings, scrapes, scuffs, cracks, and chips.

All returned items must be in their original condition with no signs of wear, damage, dinging or scraping and include all original packaging. Returned items not adhering to this policy may be subject to a 15% restocking/handling fee. Receipt is non-transferable from owner and original owner must have the original receipt for warranty claim.

WARRANTY TERMS AND CONDITIONS

Bamboo Ukueleles warrants solely to the original purchaser that the instrument purchased shall be free from defects in workmanship and materials and shall function for a period of one (1) year from the date of purchase. Bamboo Ukuleles reserves the right to determine upon inspection if the warranty claim is valid or not.

This Limited Warranty is valid to the original purchaser only and is non-transferable.

The instrument must have been purchased at an Authorized Bamboo Dealer.

Keep your original sales receipt. It is required to make a valid warranty claim.

Any modification to the instrument will void the warranty.

Unsolicited returns to Bamboo Ukuleles or any of its authorized dealers will not be accepted.